A state-of-the art after-sales platform offering an end-to-end solution that powers client service bookings, the management of field service technicians, and collaboration with service partners.
Teko
Technicians on-demand for homes & businesses
Teko Pro
Digital service center for appliance dealers & warranty providers
COMS
Platform solution for appliance & electronics after-sales management
- Reach vetted & insured technicians
- Order anytime via any device from anywhere
- Get transparent pricing and no hidden fees
- Track service request progress and request backjob
- Get full customer support for each field service
- Access parts and logistics
- Pay per use
Aircon Maintenance Plan
- Get 2 to 4 comprehensive cleaning services per unit per year
- Get 10% discount on your first cleaning service
- Get 10% discount on all repair services
- Get 10% discount on new replacement units
- Get free electronics & wiring inspection at each service
- Get automated Email and SMS reminders
- Track plan and service requests online
- Monitor service progress online
- Pay annually
- Access a pool of vetted and trained technicians to service your customers
- Use Teko operations team and save costs on setting up your own
- Offer convenient service request booking via any device to your customers
- Deliver professional In/Out of Warranty service to your customers
- Allow your after-sales team monitor service progress and performance
- View service charges after completion and your customer feedback
- Order parts and logistics
- Get full customer support for each field service
- Pay monthly for In-Warranty services only with no commitment
- Equip your after-sales team with an intelligent and cost-effective platform
- Offer convenience to your customers with In/Out of Warranty service booking from your website via any device
- Collaborate with your service providers and business partners in real-time
- Route jobs according to your rules to your service providers and assign jobs in real-time
- Manage backjobs, extended jobs, and jobs pending on parts
- Customize platform with your brand, services and prices
- Collect customer service rating and feedback after each service completion
- Enable In-Warranty unit registration and manage unit replacement
- Coordinate service activities and escalations with business partners
- Monitor bookings and service performance in real-time
- Track service progress and delivery in real-time
- Integrate parts inventory, ERP financials and CRM
- Pay monthly per service request dispatched with no commitment
A state-of-the art after-sales platform offering an end-to-end solution that powers client service bookings, collaboration with service partners, and the management of field service technicians.
Teko
Technicians on-demand for homes & businesses
- Reach vetted & insured technicians
- Order anytime via any device from anywhere
- Get transparent pricing and no hidden fees
- Track service request progress and request backjob
- Get full customer support for each field service
- Access parts and logistics
- Pay per use
Aircon Maintenance Plan
- Get 2 to 4 comprehensive cleaning services per unit per year
- Get 10% discount for multiple units
- Get 10% discount on all repair services
- Get 10% discount on new replacement units
- Get free electronics & wiring inspection at each service
- Get automated Email and SMS reminders
- Track plan and service requests online
- Monitor service progress online
- Pay annually
Teko Pro
Digital service center for appliance dealers & warranty providers
- Access a pool of vetted and trained technicians to service your customers
- Use Teko operations team and save costs on setting up your own
- Offer convenient service request booking via any device to your customers
- Deliver professional In/Out of Warranty service to your customers
- Allow your after-sales team monitor service progress and performance
- View service charges after completion and your customer feedback
- Order parts and logistics
- Get full customer support for each field service
- Pay monthly for In-Warranty services only with no commitment
COMS
Platform solution for appliance & electronics after-sales management
- Equip your after-sales team with an intelligent and cost-effective platform
- Offer convenience to your customers with In/Out of Warranty service booking from your website via any device
- Collaborate with your service providers and business partners in real-time
- Route jobs according to your rules to your service providers and assign jobs in real-time
- Manage backjobs, extended jobs, and jobs pending on parts
- Customize platform with your brand, services and prices
- Collect customer service rating and feedback after each service completion
- Enable In-Warranty unit registration and manage unit replacement
- Coordinate service activities and escalations with business partners
- Monitor bookings and service performance in real-time
- Track service progress and delivery in real-time
- Integrate parts inventory, ERP financials and CRM
- Pay monthly per service request dispatched with no commitment