Your Appliance After-Sales Support
Professionally Managed

While you focus on your core business

Teko Pro For Appliance After-Sales

Teko Pro provides a platform, technicians, and operations team for a fully managed after-sales support service for appliance dealers and extended warranty providers.

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With an intelligent platform, Teko manages:

  • Customer booking and self-service portal
  • Job dispatching and tracking
  • Technicians and skills enhancement
  • Field support and data collection
  • Back-office operations
  • Call center resources
  • Parts ordering and logistics

All bookings received on the Teko Platform have equal priority and receive the same attention.

For Appliance Market Entrants

A cost effective and easy alternative to establishing an after-sales operation and a network of service centers.

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Reduce Costs

Lower than the cost of setting up and maintaining the overhead of an after-sales support team.

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Manage Efficiently

A smart system with automated processes enabling a seamless management of all support activities, 24x7.

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Integrate Logistics

Escalations, field logistics, and collaboration with business partners are all synchronized on a single platform.

Flexible Pricing

Offer your customers a professionally managed after-sales support with flexible pricing to help you grow fast.

Php 75/job dispatch

minimum of 1,000 job orders per month

  • Your brand added to Teko self-service booking portal
  • 1 portal for after-sales manager
  • 10 portals with booking system for call center agents
  • Customer and technical support 7 days a week
  • Operations and field technicians support 7 days a week
  • Parts and logistics support
  • No contract, pay monthly, and cancel anytime

In-Warranty Field Services

by Teko technicians and priced per the job type

Check-up
Php 350

All Major Home Appliances

Labor - Minor repair without part
Php 650
Labor - Major repair with/without part
Php 750

Aircon System Repair and Reprocess

Labor and materials
Php 3,000

Refrigerator System Repair and Reprocess

Labor and materials
Php 4,000
Lex
Aiwa
Imbera

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Request a demo of Teko Pro. See key features here.