Teko Partner Technicians are vaccinated against COVID-19.

Your Appliance After-sales Support
Professionally Managed

While you focus on your core business.

Teko Pro For Appliance After-sales

Teko Pro provides a platform, technicians, and operations team for a fully managed after-sales support service for appliance dealers and extended warranty providers.

This service is currently available in the Philippines only.

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With an intelligent platform, Teko manages:

  • Customer booking and self-service portal
  • Job dispatching and tracking
  • Technicians and skills enhancement
  • Field support and data collection
  • Back-office operations
  • Call center resources
  • Parts ordering and logistics

All bookings received on the Teko Platform have equal priority and receive the same attention.

For Appliance Market Entrants

A cost effective and easy alternative to establishing an after-sales operation and a network of service centers.

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Reduce Costs

Lower than the cost of setting up and maintaining the overhead of an after-sales support team.

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Manage Efficiently

A smart system with automated processes enabling a seamless management of all support activities, 24x7.

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Integrate Logistics

Escalations, field logistics, and collaboration with business partners are all synchronized on a single platform.

Flexible Pricing

Offer your customers a professionally managed after-sales support with flexible pricing for your In-Warranty and Out-of-Warranty field services.

Php 75/job dispatch

minimum of 50 job orders per month

  • Your brand added to Teko self-service booking portal
  • 1 portal for after-sales manager
  • 5 portals with booking system for after-sales team
  • Customer and technical support 7 days a week
  • Operations and field technicians support 7 days a week
  • Parts and logistics support
  • No contract, pay monthly, and cancel anytime
  • Php 2 Million Protection Guarantee with each field service

In-Warranty Field Services

by Teko technicians and priced per the job type

Check-up
Php 350

All Major Home Appliances

Labor - Minor repair without part
Php 650
Labor - Major repair with/without part
Php 750

Aircon System Repair and Reprocess

Labor and materials
Php 3,000

Refrigerator System Repair and Reprocess

Labor and materials
Php 4,000

Water Heater

Labor
Php 650

Dealers and Extended Warranty providers use Teko Pro to dispatch installation and service jobs for all aircon and appliance brands anywhere in Metro Manila.

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