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5 Common Washing Machine Error Codes & How to Troubleshoot

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Do you own an automatic washing machine? Then there’s a high chance of encountering an error code, maybe once during one of your busy laundry days, right? But we’re here, Teko.ph, the largest aircon, appliance, and computer services provider in the Philippines, to help you decode five common washing machine error codes.

List of Washing Machine Error Codes & Solutions

Even if you’re using the best washing machine brands, you may still encounter error code if you’re not doing your laundry correctly. But we’re here to help!

1. E1 or IE (Water Inlet Error)

This means your washing machine is not receiving enough water or having trouble detecting the water level.

To solve this, check if your water tap or faucet is open. Also, check the inlet hose for blockage. If you see an inlet filter, remove it and clean it. If the problem persists, the water inlet valve may need replacement.

2. E2 or OE (Drainage Error)

This may mean that your washing machine is unable to drain water properly.

First, inspect the drain hose for blockage. Then, clean the drain pump filter as well.

3. UE or UB (Unbalanced Load Error)

It’s one of the most common washing machine error codes—even in manual or twin tubs! It means that your laundry load is unevenly distributed, causing excessive vibration.

Solve this by pausing the cycle first and redistributing the clothes evenly inside the drum. For small loads, try adding a few towels to balance the weight. You may also try putting the heavier clothes at the bottom, while the undergarments and lighter clothes are at the top.

4. dE or E3 (Door Error)

It simply means that the washing machine door is not properly closed.

Try opening then closing the door firmly. Check if there is any item in the door seal. If the problem persists, the door lock assembly may need replacement.

5. tE or EC (Temperature Sensor Error)

This code may mean your machine has trouble detecting or regulating water temperature.

To troubleshoot, check first if you selected the correct water temperature. If the issue continues, the temperature sensor or heating element may need to be replaced by a professional.

What To Do If You Can’t Solve A Washing Machine Error Code

Always consult your washing machine’s user manual for specific troubleshooting steps. Some error codes can vary slightly between brands and models. Regular maintenance, such as cleaning filters and checking hoses, can prevent many common washing machine error codes. 

If you’re unsure about these tips or if the problem persists after trying these solutions, it’s best to contact a professional washing machine technician to avoid causing further damage to your appliance.

If you need more help or energy-saving tips for your other home appliances, Ask Tech Alex. Get 24/7 online support for your aircons, major home appliances, and electronics through our virtual technician.