If you’re in the middle of printing an important document and it suddenly stops, we’re here to help! We’re Teko.ph, the largest aircon, appliance, and computer services provider in the Philippines, with easy fixes for printer not responding troubles.
Check the Printer
First, make sure that all cables are securely connected. Next, open the printer’s panels and check if there’s paper jam. Carefully pull any stuck paper.
Don’t forget to ensure that all trays, doors, and covers are properly closed. Also, if you have an ongoing printing job, cancel it to prevent paper jams.
Review the Printer Not Responding Error Message
If your printer has a display panel, check for any error message or indicator. See if your screen also shows any error notification. Follow the instructions if there are any.
Also, operating systems like Windows and macOS have built-in printer troubleshooters. Run the troubleshooter to identify the problem and see tips to solve it.
Inspect the Printer Settings
Ensure that the paper size and type in your printer settings match the paper loaded in the tray. Also, confirm that the print settings like color and quality are set correctly for your print job.
Sometimes, low ink or toner can also cause printing problems. Replace them if they’re empty already.
Printer Not Responding: Call A Technician for Help!
If the mentioned troubleshooting tips do not work, it’s time to call in a technician! And if you consistently experience issues like faded prints or paper jams, it certainly is a sign of underlying issues that may need professional attention.
If you’re looking for reliable technicians in Metro Manila, just book with Teko! Simply book a printer repair service via our website in just a few steps. You just need to enter your service request details, and then provide your contact information. Once confirmed, you will receive an SMS and email confirmation of the assigned technician on the way.
With Teko, you’re sure to receive efficient services from our certified, trained, and background-checked technicians. They can service any printer brand, whether for home or business use.